I ordered hair through this company’s WhatsApp group and received the wrong texture. I sent her a pic on what i wanted which was the yaki straight, but they sent kinky straight instead. When I contacted them, I was told I could not receive a refund because it was “custom made,” even though the mistake was theirs, not mine. This experience was very disappointing and unprofessional, and I will not be ordering from this company again.
Sources
1 Trustpilot Reviews: Experience the power of customer reviews https://www.trustpilot.com/
2 JustReview: Best way to embed reviews on your website https://justreview.co/
3 Are you showcasing reviews on your website? : r/smallbusiness https://www.reddit.com/r/smallbusiness/comments/1en6tif/are_you_showcasing_reviews_on_your_website/
4 Website Grader – Check your Pages for Speed and SEO https://website.grader.com/
5 5 Reasons to Integrate Customer Reviews on Your Website https://skeepers.io/blog/integrate-customer-reviews-website/
6 How do my customers write a review on my website? https://support.rocketspark.com/hc/en-us/articles/115010276227-How-do-my-customers-write-a-review-on-my-website
7 How To Add Reviews To Your Website – A Full Guide (2025) https://elfsight.com/blog/customer-reviews-for-website/
8 Customer reviews: the key to your website’s success – One.com https://www.one.com/en-gb/websitebuilder/customer-reviews/
9 The benefits of reviews on a website | seospiders.lt https://www.seospiders.lt/en/the-benefits-of-reviews-on-a-website
10 How to Collect Online Reviews On Your Website Right Now https://embedsocial.com/blog/collect-reviews-on-website/
11 How to write an effective negative review in 4 easy steps that will get … https://dccopypro.com/2023/11/26/how-to-write-an-effective-negative-review-in-4-easy-steps-that-will-get-results/
12 20+ Negative Review Response Examples and Templates https://embedsocial.com/blog/bad-reviews-response-templates/
13 How to manage Negative Product Reviews – Ecommerce Intelligence https://www.christurtonecommerce.com/how-to-manage-negative-product-reviews/
14 Leave the Best Possible Negative Review for a Local Business – Moz https://moz.com/blog/best-negative-local-business-review
15 How To Handle Negative Product Reviews (2026) – Shopify https://www.shopify.com/blog/negative-reviews
16 People who write highly negative product reviews for completely … https://www.reddit.com/r/PetPeeves/comments/1pp169u/people_who_write_highly_negative_product_reviews/
17 The Art of Handling Negative Customer Reviews: How to Turn Bad … https://bettermarketing.pub/the-art-of-handling-negative-customer-reviews-how-to-turn-bad-reviews-into-sales-supplement-91e62a2b4e42
18 7 Eye-Opening Bad Review Examples with Big Lessons – WiserNotify https://wisernotify.com/blog/negative-review-examples/
19 How to Handle Negative Reviews for Your Online Shop https://business.trustedshops.com/blog/negative-online-reviews
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I ordered hair through this company’s WhatsApp group and received the wrong texture. I sent her a pic on what i wanted which was the yaki straight, but they sent kinky straight instead. When I contacted them, I was told I could not receive a refund because it was “custom made,” even though the mistake was theirs, not mine. This experience was very disappointing and unprofessional, and I will not be ordering from this company again.
Sources
1 Trustpilot Reviews: Experience the power of customer reviews https://www.trustpilot.com/
2 JustReview: Best way to embed reviews on your website https://justreview.co/
3 Are you showcasing reviews on your website? : r/smallbusiness https://www.reddit.com/r/smallbusiness/comments/1en6tif/are_you_showcasing_reviews_on_your_website/
4 Website Grader – Check your Pages for Speed and SEO https://website.grader.com/
5 5 Reasons to Integrate Customer Reviews on Your Website https://skeepers.io/blog/integrate-customer-reviews-website/
6 How do my customers write a review on my website? https://support.rocketspark.com/hc/en-us/articles/115010276227-How-do-my-customers-write-a-review-on-my-website
7 How To Add Reviews To Your Website – A Full Guide (2025) https://elfsight.com/blog/customer-reviews-for-website/
8 Customer reviews: the key to your website’s success – One.com https://www.one.com/en-gb/websitebuilder/customer-reviews/
9 The benefits of reviews on a website | seospiders.lt https://www.seospiders.lt/en/the-benefits-of-reviews-on-a-website
10 How to Collect Online Reviews On Your Website Right Now https://embedsocial.com/blog/collect-reviews-on-website/
11 How to write an effective negative review in 4 easy steps that will get … https://dccopypro.com/2023/11/26/how-to-write-an-effective-negative-review-in-4-easy-steps-that-will-get-results/
12 20+ Negative Review Response Examples and Templates https://embedsocial.com/blog/bad-reviews-response-templates/
13 How to manage Negative Product Reviews – Ecommerce Intelligence https://www.christurtonecommerce.com/how-to-manage-negative-product-reviews/
14 Leave the Best Possible Negative Review for a Local Business – Moz https://moz.com/blog/best-negative-local-business-review
15 How To Handle Negative Product Reviews (2026) – Shopify https://www.shopify.com/blog/negative-reviews
16 People who write highly negative product reviews for completely … https://www.reddit.com/r/PetPeeves/comments/1pp169u/people_who_write_highly_negative_product_reviews/
17 The Art of Handling Negative Customer Reviews: How to Turn Bad … https://bettermarketing.pub/the-art-of-handling-negative-customer-reviews-how-to-turn-bad-reviews-into-sales-supplement-91e62a2b4e42
18 7 Eye-Opening Bad Review Examples with Big Lessons – WiserNotify https://wisernotify.com/blog/negative-review-examples/
19 How to Handle Negative Reviews for Your Online Shop https://business.trustedshops.com/blog/negative-online-reviews